How the Remote Proctoring Modality Compares to Test Center Delivery in High-Stakes Exams

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There’s a decades-long debate about the performance comparability of in-person versus remote-proctored testing. The debate was renewed with fervor during the swift transition to fully remote learning during the COVID-19 pandemic. As the high-stakes testing programs in this video put remote proctoring to the test during the last 18 months, they learned that their test-taker success markers not only compared to those of previous brick-and-mortar modalities – but they also improved incrementally. Hear Larry Lynch, Senior Vice President of Certification and Operations with National Restaurant Association; Jeff Frisk, Director with GIAC; and Faisel Alam, Manager of the Office of Test Security for Law School Admissions Council, directly compare their program experiences with in-person testing versus live remote proctoring with ProctorU and share how online testing added value to their test-takers’ performance, user experience, and satisfaction.


Larry Lynch, Senior Vice President of Certification and Operations, NRA
Faisel Alam, Manager of Test Security, LSAC
Jeff Frisk, Director, GIAC


Speaker: Larry Lynch

Our exam team called me and said, “Hey great news, we’ve just discovered that there are no comparability issues, that these exams work well together.” And I think it continues to build the case for the integrity of the program.


Speaker: Faisel Alam

Overall if we compare a full year of the pre-COVID LSAT to a full year of LSAT’s online model, we saw an average score increase of about .9 points.


Speaker: Jeff Frisk

We were very comfortable in our brick-and-mortar testing center approach. When we dissect things and look at it, in-person testing or remote proctored testing, we haven’t really seen any noticeable difference. It’s something that’s enabled us to maintain business continuity throughout the pandemic.

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