Implementing a new assessment solution can come with its share of challenges, which often stem from misaligned expectations between you and your vendor. This disconnect frequently indicates a communication breakdown that may impede collaboration and lead to issues affecting your transition plan.
When evaluating an assessment solution vendor, you can gauge their readiness and ability to ensure a smooth transition by asking insightful questions about their collaboration style, including how they handle communication and documentation at different stages of the process. Here are several important questions to consider:
