We currently use the below list of sub-processors to support our services. Note that not all sub-processors are used in the provision of all services we provide, and some may only be involved in assisting with the provision of specific services or in certain circumstances (e.g., troubleshooting).
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This list was last updated on May 6, 2026.
| Sub-Processor Name | Legal Address | Categories of Personal Data Processed | Purpose of Processing | Location of Processing/Data Residency |
| Amazon Web Services, Inc. | 410 Terry Avenue North, Seattle, WA 98109 120 Bremner Blvd, 26th Floor, Toronto, ON M5J 0A8 Canada | User profiles, test session video and audio recordings, accommodations information, proctor notes and incident flags | Cloud hosting and identity verification; used to help automate infrastructure/security | U.S., Canada, Germany, Australia |
| Appsignal B.V. | Rietwaard 4, 5236WC’s-Hertogenbosch, The Netherlands | User identifiers (user IDs/session IDs), IP addresses and device/browser metadata | Monitoring application performance and availability. | Netherlands |
| Asana, Inc. | 633 Folsom Street, Suite 100 San Francisco, CA 94107 | First and last name, email address, typically client employee information | Links to SharePoint, Zendesk, Salesforce – required for project management | U.S. |
| Authorize.net, LLC | 2901 N. Ashton Blvd. Lehi, UT 84043 | First and last name, address, credit card number, credit card expiration, credit card security code, IP address | Payment for proctoring session when test-taker pays; used by Global Test Center Network | U.S. |
| BadgeCert Inc. | 425 Huehl Rd #11B, Northbrook, IL 60062 | Candidate first name, last name, email, badge id, certification issue date and expiration date (if applicable) | Platform for creating, issuing, storing, and sharing digital badges. | U.S. |
| BeeFree (Bee Content Design, Inc.) | 450 Townsend St, San Francisco, CA 94107, United States | First and last name, email address, phone numbers of test-takers. | Used as a standardized test taker communication template | U.S. |
| Cloudflare, Inc. | 101 Townsend Street San Francisco, CA 94107 | IP address | CDN, network and application security, DNS | U.S. |
| Confluence Technologies, Inc. | Nova Tower One, One Allegheny Sq, Ste 800 Pittsburgh, PA 15212, US | First and last name, email address, phone numbers of employees and sometimes test-takers. | Used to house process documents for customer service purposes. Also used for ticketing by customer engineering. | U.S. |
| Datadog, Inc. | 620 8th Ave, 45th Floor, New York, NY 10018, USA | IP addresses and network metadata | Monitoring infrastructure and applications. Detect and resolve incidents and security events. | U.S. |
| Examity India Online Proctoring, LLP (Examity India Online Proctoring, LLP is wholly owned by Examity, Inc.) | Jain Balaji Big Town, 3rd Floor (Office Nos. 1–8 & Shop No. 3), Plot No. 18-35/1 to 32, Survey Nos. 44, 44/1 & 44/2, Old Survey No. 228, Anand Bagh, Safilguda, Hyderabad, Medchal-Malkajgiri, Telangana – 500047 | Picture, first and last name, institution or organization, exam information, time of exam, government-issued photo ID, email address, telephone number, google map coordinates of IP address, video and audio feed of test sessions being proctored | Online Proctoring Services | U.S., India, Australia, Canada, Germany |
| Examity, Inc. (Examity, Inc. is a wholly owned subsidiary of ProctorU Inc.) | 153 Needham Street Newton, MA 02464 | Picture, first and last name, institution or organization, exam information, time of exam, government-issued photo ID, email address, telephone number, google map coordinates of IP address, video and audio feed of test sessions being proctored | Proctoring Services | U.S., India, Australia, Canada, Germany |
| Fair Trade Outsourcing (Business Process Outsourcing Organizations (BPO)) | 230 S. Broad St., Ste. M20 Philadelphia, PA 19102 | Picture, first and last name, institution or organization, exam information, time of exam, government-issued photo ID, email address, telephone number, google map coordinates of IP address, video and audio feed of test sessions being proctored | Proctors; proctors are accessing exam fulfillment information | Ghana, Philippines |
| Genesys Cloud Services, Inc. | 1302 El Camino Real, Ste 300 San Francisco, CA 94025 | First and last name, email address, IP address and customer service need | Customer service chat functionality | U.S., Canada |
| Gong.io Inc. | 201 Spear Street, 13th Floor San Francisco, CA 94105 | Voice recording, first and last name | Customer call management | U.S. |
| Google Analytics (referenced in the online privacy policy as a data analytics provider) | 1600 Amphitheatre Parkway Mountain View, CA 94043 | Cookies & IP Address | Analytic services to understand service use | U.S. |
| Google Cloud; Google, LLC | 1600 Amphitheatre Parkway Mountain View, CA 94043 | Proctor schedules | Hosting services | U.S. |
| Grafana (Raintank, Inc.) | 28 Liberty Street, 9th Floor, New York, NY 10005 | User identifiers (usernames, user IDs), IP addresses, and network metadata. Usage and access logs | Visualization and monitoring of application. Aggregation and analysis of data and operational insights. | U.S. |
| HubSpot, Inc. | 25 First Street, 2nd Floor Cambridge, MA 02141 | First and last name, email address, title, communications data, usage data | Customer marketing | U.S. |
| Intacct (The Sage Group plc) | 300 Park Ave, Floor Suite 1400 San Jose, CA 95110 | Test-taker’s First and Last Name, Email Address, Phone Number. Customer’s Company Name, Contact Email Address(es) and Physical Address. | Accounting software that is utilized for customer invoicing and processing test-taker refunds, if electronic. | U.S. |
| LogMeIn Rescue (GoTo Technologies USA, Inc., formerly LogMeIn Inc.)) | 333 Summer Street, 5th Floor Boston, MA 02210 | IP address, first and last name (only if provided by the test-taker) | Exam administration and support; (Rescue) remote screensharing used in proctoring | U.S. |
| Mandrill (The Rocket Science Group) | 675 Ponce De Leon Ave NE, Ste 5000 Atlanta, GA 30308 | First and last name, email address, institution, exam name, reservation time | Exam reminders, exam administration and support; used to send outbound email communications from our applications | U.S. |
| Microsoft Azure Inc. | One Microsoft Way Redmond, WA 98052 | User profiles, first and last name, email address, institution, exam name, reservation time, incident flags | Data warehouse and reporting | U.S. |
| OfficePartners360, Inc. (OP360) | 31 Bailey Avenue, Ste 4 Ridgefield, CT 06877 | User profiles, first and last name, email addresses of Meazure Learning employees and contractors | Specialized contact center and business processing outsourcing (BPO) company that focuses on personalized customer service and back-office solutions for businesses of all size | Philippines |
| OpenSearch (Amazon Web Services, Inc.) | 410 Terry Ave N, Seattle, WA 98109 | Log data and indexed content, user identifiers (usernames, user IDs), IP addresses, and network metadata. | Indexing, searching, and analyzing log and application data | U.S. |
| PagerDuty, Inc. | 600 Townsend St, Suite 200, San Francisco, CA 94103 | Communication data (SMS/Email/Voice), User account information (names, email addresses, phone numbers) | Incident detection and alerting, on-call scheduling and notification, operational response and uptime. | U.S. |
| Postmark (AC PM, LLC) | 1 N Dearborn St, 5th Floor, Chicago, IL 60602 | Email message content (transaction emails/message bodies), Recipient and sender information (names, email addresses), Email metadata, Message headers and routing information | Delivery of system-generated emails, email routing/queuing, and delivery optimization. Tracking email delivery status/bounces. | U.S. |
| Salesforce.com | 415 Mission Street, San Francisco, CA 94105 | Customer contacts data including first and last name, phone number and email address. | Provide cloud-based CRM services, manage customer relationships, and analyze data | U.S. |
| Sentry (Functional Software, Inc.) | 45 Fremont Street, 8th Floor San Francisco, CA 94105 | IP address, operating system and browser information | Application error logging/monitoring, application performance monitoring | U.S. |
| Slack Technologies, LLC | 500 Howard Street, San Francisco, CA, 94105 | Customer contacts first and last name, and email address. | Exam day admin chat support | U.S. |
| Stripe, Inc.* | 354 Oyster Point Blvd South San Francisco, CA 94080 | First and last name, address, credit card number, credit card expiration, credit card security code, IP address | Payment for proctoring session when test-taker pays | U.S. |
| Tableau Software, LLC (Salesforce, Inc.) | 415 Mission Street, 3rd Floor, San Francisco, CA 94105 | User profiles, first and last name, email address, institution, exam name, reservation time, incident flags, IP address. | Analytic services to understand service use and tracking for Service Delivery. | U.S. |
| Tipalti, Inc. | 1051 E. Hillsdale Boulevard, Suite 600, Foster City, CA 94404 | Test-taker’s First and Last Name, Email Address, Phone Number. Customer’s Company Name, Contact Email Address(es) and Physical Address. | Accounting software is utilized to process payments to Customers, where applicable as well as for processing test taker refunds if check payment is required. | U.S. and Canada |
| Totango, Inc. | 169 Madison Ave STE 15071, Manhattan, New York, NY 10016 | First and last name, title, customer engagement data | Customer management software | U.S. |
| Twilio Inc. | 101 Spear Street, 5th Floor San Francisco, CA 94105 | First name, mobile phone number | Exam reminders; used to send outbound SMS communications from our applications | U.S. |
| Yardstick Assessment Strategies, Inc | 1400 Blair Place, Ste 200 Ottawa, Ontario K1J 9B8 | First and last name, email address & product ID | Custom development, testing | Canada |
| Zendesk, Inc. | 989 Market Street San Francisco, CA 94103 | First and last name, email address | Exam support (ticketing); customer support resolution management | U.S. |
| Zoom Communications, Inc. | 55 Almaden Blvd, 6th Floor, San Jose, CA 95113 | Picture, first and last name, institution or organization, exam information, time of exam, government-issued photo ID, email address, telephone number, video and audio feed of test sessions being proctored | Exam administration and support | U.S. |