High-Stakes Credential Owners Discuss Test-Taker Satisfaction with Live Remote Proctoring
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Convenience, integrity, and customer service are all key indicators of how well online proctoring is working for your test-takers. And all are crucial satisfaction markers for any testing program. In this video, high-stakes exam owners Larry Lynch, Senior Vice President of Certification and Operations with National Restaurant Association; Jeff Frisk, Director with GIAC; and Ray Nicosia, Executive Director of ETS’s Office of Testing […]