Online Proctoring Services
Contact Information and Hours of Operation
Communication Method |
Availability |
|---|---|
| (855) 772-8678 | 24 hour, 7 days per week |
| Chat | 24 hour, 7 days per week |
| Online Request Form | 24 hour, 7 days per week |
Service Level Objectives
Communication Method |
Average Wait Time |
Average Duration |
Resolution Handling |
|---|---|---|---|
| Call | 60 seconds | 10 minutes | 24 hour, 7 days per week |
| Chat | 75 seconds | 12 minutes | 24 hour, 7 days per week |
Test Center Services
Contact Information and Hours of Operation
Communication Method |
Availability |
|---|---|
| 888-900-0005 | Mon-Fri, 8:00am to 7:00pm EDT |
| [email protected] | Mon-Fri, 8:00am to 7:00pm EDT |